HFC Manuals & Knowdledge Base

Here you can find all our High Five Connect Video Manuals, to provide you the support you need.

Clients / Members / Memberships

Creating an account and assigning a product

Member accounts & Memberships

Creating an account and assigning a product

Giving away a free month

Using the clients section

The clients section

Terminating a membership and account

Pausing and unpausing memberships

Terminating a membership and account

Terminating memberships & accounts

Using the check-in section

The check-in section

Terminating a membership and account

Member password reset

Adding activities to a client's schedule

The clients activity calendar

Adding and comparing client test results

The client test results

Cash register closing

Exporting / emailing invoices

Trainingsessions / Schedules

Adding, editing and deleting trainingsessions

Trainingsessions & Schedules

Entering and exporting trainingsession attendance

Trainingsession attendance

Building and assigning a workout plan

Workout plans

Analytics

Using the dashboard

The dashboard

Using the business analytics

The business analytics

Finance

Running the SEPA

The SEPA/Direct Debit

Processing payment reversals

Payment reversals with Camt file

Processing payment reversals

Payment reversals with Excel

Adding, deleting and crediting invoices

Adding, deleting and crediting invoices

Adding, deleting and crediting invoices

Crediting and creating credit invoices

Cash register closing

Daily/Weekly cash register closing

Staff

Setting up a staff account

Staff accounts

Cash register closing

Staff Account settings / permissions

Community

Posting in the community

The community

Cash register closing

Community group settings

System Settings

Cash register closing

Business info/Contract agreements

Cash register closing

Opening hours

Cash register closing

Facilities

Cash register closing

Schedule settings

Cash register closing

Memberships

Cash register closing

Progress tracker

Cash register closing

Email Templates

Cash register closing

Notifications

WOW

Adding WOWs to the menu

Below you can find our High Five Connect Knowledge Base, in case the video’s don’t offer you the solution you are searching for

English HFC Knowledge Base

HFC Knowledge Base

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We empower you and your employees to achieve all goals.

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